This website will only allow orders to process with billing and shipping addresses within the lower 48 states. Our flat rate shipping is $11.95 per order (except for coils of rope). Orders ship out within 2-3 business days.
If you are located outside the 48 states, you can visit our dealer locator to find dealers in Hawaii, Alaska, or anywhere else in the world. You can also call your order in to us at 800-447-6259.
The Rope Shop is owned and operated by Cowboy Cordage Inc. (www.cowboycordage.com)
8AM-5PM Monday - Thursday, MST
8AM-2:00PM Friday, MST
Cowboy Cordage Inc
2211 N. Holmes Ave
Idaho Falls, ID 83401
Shipping Information (UPS Ground):
IF YOU HAVE TO GET YOUR SHIPMENT BY A CERTAIN DATE FOR A RODEO, BIRTHDAY, SPECIAL EVENT, ETC. -- PLEASE CALL US TO CHECK IF WE CAN GET IT TO YOU ON TIME.
99% of our orders are shipped within 24-48 hours on standard stock items. Occasionally, standard stock items are out of stock (and it does not show this on our website).
Also, not all items listed on our website are standard stock items and For example, true items and left twist items may not be in stock.
Please allow 8-10 business day for out of stock items. All orders will be shipped via UPS Ground services.
Damaged product, shortages, and/or problems with lengths, lays, or colors, should be reported immediately. If notification is not received, products may not be eligible for return or exchange.
If you have ordered wrong product, or are not happy with the purchase, products can be returned within 14 days of receipt (refund does not include shipping costs.) Products can be exchanged for up to 30 days from receipt.
Wonpads are covered by our 7-day Money Back Guarantee. Ride the pad for 7 days and if you don't like it, return it for a refund of the purchase price of the pad. (Does not include shipping costs.)